Privacy Policy

Introduction

BooksRight Bookkeeping Services ("BooksRight Bookkeeping", "we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us through this website. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you use our website or submit a form, we may collect:

• Contact details such as your name, phone number and email address
• Business information such as business type, team size and software used
• Any details you choose to share in a message or enquiry
• General website usage data (such as pages visited) collected via analytics tools

How We Use Your Information

We use the information you provide to:

• Respond to your enquiry and arrange a consultation or callback
• Understand your bookkeeping needs before we speak with you
• Provide, manage and improve our services
• Meet our legal and regulatory obligations

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

Cookies & Website Data

Our website may use cookies and similar technologies (such as Google Analytics) to understand how visitors use the site and to measure the performance of our consultation and callback forms. You can disable cookies through your browser settings; some site features may not function as intended if you do.

Data Storage & Security

We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access, modification or disclosure. Where bookkeeping work is carried out using cloud platforms such as Xero or MYOB, your data is also subject to those providers' own security and privacy practices.

Third-Party Services

We may use trusted third-party services to help operate this website and our business, such as website hosting, form and email delivery providers, cloud accounting platforms (Xero and MYOB), and analytics tools. These providers only access the information needed to perform their function.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law (including applicable tax and business record-keeping obligations).

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you, subject to any legal obligations we have to retain certain records. To make a request, contact us using the details below.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this privacy policy or how your information is handled, please contact us:

• Phone: 0430 119 570
• Email: kanch@booksright.com.au
• Location: Level 1/64 Victor Cres, Narre Warren VIC 3805